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Service Quality Assurance

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"OpenMaster for Telecom - an SQA software solution to increase the competitiveness of service providers and telecom operators"

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Abstract
An automated and proactive problem handling workflow

From network to service, including end to end management from network elements to a comprehensive service level management, facilitates the comprehensive and efficient OSS assurance process.

OpenMaster for Telecom is a suite of applications that is highly flexible, with built-in integration for multi-service, multi-technology and multi-vendor environments to allow a consistent management, regardless of the nature of the managed components.

The advanced fault management applications offer an integrated and correlated view of the telecommunications infrastructure, facilitating and accelerating problem resolution.

OpenMaster for Telecom provides a comprehensive solution for the measurement of service level management, with built-in facilities for dynamic monitoring and event handling including a rules-based engine for impact analysis.

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